Privacy Policy
Last updated: December 2024
1. Introduction
Tao Munch Club ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food delivery service, website, and mobile applications (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
- Name and contact information (email address, phone number)
- Delivery address and location data
- Payment information (processed securely through third-party providers)
- Order history and preferences
- Account credentials and profile information
Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, interactions)
- Location data (with your consent)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Process and fulfill your food delivery orders
- Communicate with you about orders, promotions, and service updates
- Provide customer support and respond to inquiries
- Improve our services and develop new features
- Ensure security and prevent fraud
- Comply with legal obligations
- Personalize your experience and recommendations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Restaurant Partners: To fulfill your orders and coordinate deliveries
- Delivery Partners: To facilitate food delivery to your location
- Service Providers: With trusted third-party services (payment processing, analytics, etc.)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
- Cookies: Manage cookie preferences through your browser settings
7. Location Services
Our service may request access to your location to provide accurate delivery estimates and improve service quality. You can control location permissions through your device settings.
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@taomunchclub.com
Address: Koh Tao, Thailand
Response Time: We aim to respond to all privacy inquiries within 30 days.